Pioneer Service Management Company became the winner of the XIX Interregional Annual Public Real Estate Competition KAISSA-2013 in the nomination “Best Property Management Company”. The Competition judging panel highly assessed results of the property management activities in the past year. These results reflected the strategy goals set for the entire Pioneer Group of companies. The property management company took necessary steps to better customer orientation, widened the range of additional services, introduced innovative technologies of housing property management, started expanding functionality of the company web-site and implemented advanced technologies for energy saving and reduction of negative technogenic impact on the environment.
“One of the most important company activities is the implementation of innovative technologies oriented to optimization of business-processes and reduction of consumed volumes of energy resources,” said Ivan Boev, Managing Director of Pioneer Service Management Company. “The company introduced the system of the comprehensive technological audit on the basis of the Visual FM software. As a result of the introduced innovative technologies, we optimized business processes, ensured timely formation of complete technological reporting on the management company activities, with possibility to generate monthly reports on performed works for the house residents, which will contribute to the increased transparency and customer-orientation of the property management company.”